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5 Reasons To Upgrade To Hosted Cloud / VoIP

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What is Hosted Cloud / VoIP?

VOIP telephony is fast becoming the No.1 choice for companies across the UK and the globe. Hosted cloud or VOIP (Voice Over Internet Protocol) is, simply put, calls made over the internet and your broadband.

Hosted technology works by using SIP trunks (Session Initiated Protocol) – these SIP trunks allow you to make calls over the internet and connect with other telephone numbers around the world. There are an expected 1 billion users of this revolutionary technology by 2020.

This article will explain the Top 5 Reasons to make the switch and upgrade to Hosted Cloud / VOIP.

Perfect for remote or home workers.

1. Make/Receive Calls on your main number, anywhere.

That’s right – with VOIP, you’re not bound to your office or a physical location – you make calls from a different country (if you wanted) and still display your main number. All that’s required is an internet connection and you’re ready to go!

Be in control of your system.

2. Create and edit your phone system from your PC (For Free). 

With hosted cloud, you’re no longer bound and reliant on your telecoms company to make every little change for your phone system. You have all of the control and can make changes to your setup whenever you want, through your PC, smartphone or tablet – no more fees for making changes.

Protect your continuity.

3. Ensure business continuity and build your Disaster Management Plan. 

Protect your business continuity with VoIP, with a cloud-based phone system you can say goodbye to the risk of fire, flooding or other damage putting your on-premise system offline. You can’t flood the internet!

Setup diverts in seconds.

4. Enjoy instant changes and diverts.

No more waiting for diverts to be put in place when you’re out of the office – hosted systems allow you to apply changes instantly over the internet. So if something goes wrong (power cut, etc.) you can simply login via your smartphone and point your numbers somewhere else.

Never miss a call again.

5. Connect your smartphone and PC.

Harness the power of hosted telephony and connect your smart devices to your phone system. Take calls like you would in the office, but on the go with the LG UCE+ application or iPECS Mobile – perfect for taxi companies, senior staff and working from home.

Apply Today!

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Business Development Executive – Dealer / Channel Sales 

Stratford Upon Avon 

As a dynamic UK based technology company providing Business and Public Sector customers across the UK with Connectivity (Fixed Line, Mobile, Wireless), Public Wi-Fi, Managed Networks, VOIP Telephony, Security and much more, 

Currently, we are seeking a bright, dynamic and highly motivated Business Development Executive to spearhead Business Development within channel-based business offering our products and services to Telecoms and IT providers across the UK.

You will not only possess the hands-on experience and the will to “get stuck in” and help build a successful, market leading organization, but also the ambition and ability, once they’ve proven themselves, to assist with the development of the channel division of the group. 

As a Business Development Manager, you will first and foremost possess the expertise and passion needed to be successful in the acquisition and development of new channel-based clients. As such, you will be able to demonstrate proven success in prospecting, sales pitches, strategic planning and general business development.

You will be a real sales hunter with the ability to deliver a compelling story to Business and Technical leaders at all levels, using your influence and skills at relationship building. You’ll be as at home in a Client’s Board Room as you are on the telephone and your belief in delivering real quality and value your clients will be every bit as strong as your professionalism and desire to succeed.


  • Identify new business opportunities and conduct consultative sales calls to targeted customers.
  • Define and execute account sales plans and exceed sales goals through prospecting, qualifying, managing and closing sales opportunities.
  • Accurate weekly and monthly sales pipeline and forecast management.
  • Establish and grow relationships with key decision-makers and influencers
  • Build relationships with BDR Directors, Managers and Staff to ensure the required support levels are obtained to efficiently close sales and deliver on projects.
  • Build strong networks and relationships to facilitate sales growth.
  • Maintain fluency in current and emerging technologies, trends and products.
  • Travel to customer locations in support of the sales process as necessary.
  • Maintain consistent communications with existing customers to ensure customer satisfaction.
  • Be a trusted and valued partner of the client stakeholders and team.

Required Skills and Experience

  • Strong relationship builder as a trusted advisor to clients.
  • Collaborative, team player who can adapt to a fast-paced, ever-changing environment.
  • Ability to sell across an organisation by finding the right stakeholders and effectively bringing them through the sales process to make a timely buying decision.
  • Self-motivated, driven with leadership qualities.
  • Open to feedback and coaching.
  • Dynamic presentation skills, along with excellent written and verbal communications skills.
  • Strong analysis, interpersonal and listening skills.
  • Ability to handle difficult conversations with tact and respect.
  • Ability to multitask and prioritise effectively.
  • Minimum 2 years professional B2B sales experience, preferably gained selling Telecoms, Internet, Networks or other Technology Services.

We’ll provide you with a working environment that is built on an ethos of positivity, ambition, honesty, inclusiveness and social awareness. 

You’ll get all the basics too of course.

A salary and benefits package comprising a competitive Basic Salary and Commission Package offering an OTE of c£40k (no ceiling). 

For further details please email

One Hell of a Commute

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A huge well done to Dean, John, Ryan & Simon for cycling the full 260km from the BDR office in Stratford-Upon-Avon to the Icom office in Maidstone to raise money for Cyclists Fighting Cancer – and still made it into work on Monday morning! 

Read what Dean had to say about the experience below:

I was up and awake (sort of) at 03:40am and got to the office to meet up with Simon at 5am. Mark, Ryan and John arrived shortly afterwards and after a pre ride check, and some photos with us all smiling, we set off.

The first section to Chipping Norton was lovely, darkness turned to light, cold turned to warmth and we were all upbeat, chatting and enjoying life. Remembering it was a Sunday, Chipping Norton was closed at 07:30 when we passed through so we kicked on to Oxford in search of food. A couple of long uphill slogs combined with warm weather chipped away at us a bit, but we worked hard to keep together. Listing all the towns and villages we went through and the sights we saw would take forever, But what springs to mind, was Windsor in the sun was lovely, and then it went downhill from there!

After 150 km, John had a mechanical failure to his shifter so after a cable bodge, was left with just 2 gears. To cover 100 miles and then cover 50 miles with only two gears was outstanding. With the light failing and a couple of punctures eating up our riding time, I started to feel like we were going to fail in our task of getting to the finish line. A wrong turn later and another puncture for Simon meant we had to scrap our route and try and be as direct as possible. The problem with that was, I had purposefully designed the route to be as flat as possible whilst making good progress to ICOM’s office. As you can see below, the route we ended up taking, whilst being more direct was a lot hillier, not what we wanted after 200km and being in the saddle all day.

That last hill was Sevenoaks. My legs were screaming, my head was shouting to stop and quit but all I could do was stare at the little red light on the back of the bike about 100m ahead praying for it to level out so I knew when the hill would stop. Adrenalin and the thought of a KFC at the services on the way home meant that last few km’s we done at a decent pace and we all rolled into ICOM together.

In short, we had a Superhuman riding a broken bike.

Ryan had never cycled further than about 80km before and had never ridden in clipless pedals before (and surprisingly/sadly) didn’t fall off once!

Simon hadn’t cycled further than about 80km either, was on flat pedals and gravel tyres.

And I am overweight and old.

On paper, we shouldn’t have completed it in one day. In the end, I don’t think I would have wanted to complete it with anybody else.

Well done guys!

Watch the video below of the recorded ride – a visual to show the distance that was covered, very impressive!

Accredited CCTV Engineers

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Congratulations to Sean, Richard & Russell on passing their HIK Vision Certified Security Associate course – three more fully qualified CCTV engineers!

When it comes to protecting your property – CCTV systems are an essential part of ensuring both the safety of your staff and property. 

Our technical engineers have worked in the security industry for several years, constantly demonstrating their skill and expertise in advanced video surveillance integration. 

Choosing the best CCTV for your business

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When it comes to protecting your property, CCTV systems are an essential part of ensuring both the safety of your staff and property, but if you think it’s just a case of putting up a camera – think again.

With Sensibill you get not only a broad range of the latest products, with many of which available on a next day basis – some of the different types available are listed below – but access to the expertise of a team who will provide the right advice every time. 

Sensibill realise many of our trade customers want to sell CCTV but are reluctant to because of a lack of specialist knowledge, they are unsure what products to suggest and are unable to source at a competitive rate.  With CCTV being an IP technology many of our customers have recognised installation skills but are confused over the best solutions to offer the end customer.

  • Internal Dome CCTV Cameras
  • Vandal Resistant CCTV Cameras
  • Box CCTV Cameras
  • PTZ Dome CCTV Cameras
  • Digital Video Recorders (DVRs)
  • CCTV Monitors
  • CCTV Poles & Towers

CCTV in the right location…

With strict rules and legislation about where cameras can be pointed and sensitivities around public space and privacy, it can be something of a minefield but the Sensibill will guide you through.

Our CCTV camera systems cover analogue, HD analogue and IP cameras providing businesses with the best quality images that can be monitored on a remote PC, mobile phone or tablet – choices that are both easy to use and inexpensive.

Our Trade services offer you the benefits of an established security company with no financial strain on your businesses. Using our services, partners can add CCTV and security services to their offering. Or, we provide them with a platform for delivering their own security services.

We provide partners with a suggested retail price. You can charge the customer what we suggest or more than we suggest and as an enabler for other services you retain total control over the client relationship. We also aim to work in our partners’ best interest.

Add in our networking and fire systems experience, with Sensibill you get the complete package. Call us today on 0800 085 6845

Should you move your IT services to your telecoms provider?

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It used to be the case that IT services were only available through sole IT service providers, with businesses incurring separate charges for their business telecoms and IT services. But, that’s a thing of the past…

Where it was once common practice for your business to partner with both a business telecoms provider (for services such as business telephone systems, broadband, lines and calls and business mobiles) and then have a separate IT services provider, it now makes sense for businesses to house all of their business communications under one roof.

In recent years telecoms and IT services have become much more intertwined and, with advancements in business mobiles, computer telephony integration and cloud-based phone systems, the distinction between business telecoms and IT services is becoming blurred. Because of this, businesses in the UK are looking for unified communications and are therefore switching to providers who can offer a “one-stop-shop” of services.

Moving your IT services to your telecoms provider offers many business benefits, mainly the ability to consolidate your costs. You will have one provider for all of your business communications and one monthly bill allowing you to save time and money.

By moving your services to a single provider, your IT services will be delivered by a team that you already know and trust with your business’ communications, hardware and security. This gives you a single point of contact, making it much more convenient to get in touch and leaving you time to concentrate on running your business. Plus, you eliminate the possibility of a lack of communication between two separate providers or any conflicts between them. Not to mention, your IT services, including domain hosting, Office 365, network security and IT support, are crucial to two of your business’ most important communication avenues – your website and your emails.

Surely it makes sense to have these hosted by a communications specialist like your business telecoms provider?

To learn more about aligning your business telecoms and IT services, give Sensibill a call today on 0800 085 6845.

Top Tips for Creating a Voice Disaster Recovery Plan

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For some businesses, voice communication is their life line for successful day-to-day operation.

Whilst you can anticipate bad weather may affect your lines, disaster can also strike when you least expect it. It can be as simple as maintenance works accidentally cutting through your lines, which can leave you without internet for a prolonged time.

Therefore, when disaster strikes, it’s important to have a voice disaster recovery plan in place to keep your business communicating. This is even more prevalent in today’s world as an increasing amount of business operations heavily rely on cloud-based apps, data networks and hosted telephony to communicate.

Of course, there’s lots of information out there on the different disaster recovery and business continuity plans and how to write them. So much so, it’s easy to put off the actual task of writing your voice disaster recovery plan. And it’s only when disaster does strike, that you vaguely remember the plan you were intending to start a few months back!

However, below we give you our best tips for creating a voice disaster recovery plan which will hopefully make the process a bit easier.

  • Business and IT need to be linked

When creating a disaster recovery plan, cost needs to be second priority and best practices first, because whilst responding to a disaster is an exception, preparing for it should be integrated with the day-to-day operation of the business to ensure capabilities match expectations. 

  • Keep the disaster recovery plan current

The disaster recovery plan should be at the front of the IT department’s minds and updates to the disaster recovery plan should be regular – every time an element within the IT environment changes. Given the dynamic nature of the IT environment, the disaster recovery plan will fail if not updated alongside change management. 

  • Test the disaster recovery plan

To ensure that the disaster recovery plan is effective,and the recovery of the operation is successful, the plan must be tested regularly. Testing is a major challenge for most IT departments considering the operational disruption it can cause, however, true end-to-end testing will enable IT managers to find and eliminate problems in the disaster recovery plan and amend the plan accordingly with efficiency. Otherwise, if disaster recovery has not been tested all the way to application level, then it is highly likely that problems will occur. 

  • Have good backups

Consider what the implication may be if the backups don’t work. Tape backup, for many companies, is still the primary method for disaster recovery, especially off-site. Replication across WAN can be an alternative medium and is growing in popularity, but it can be a costly option for some businesses. The validity of application recover-ability must be validated through the recovery backups at application level.

  • Clearly define disaster recovery responsibility

When disaster strikes, who will be there to recover data and initiate the disaster recovery plan? Roles and responsibilities therefore need to be clearly defined and comprehensive documentation and training to be drafted up. Disaster recovery requires organisation, co-ordination and execution to an almost military-like standard. Each person who is part of the recovery operation must understand their job,who they have to interact with and the proper chain of command. Leverage as many resources as you can within the business – if this is not possible, it maybe worth hiring a third-party service who can help in the planning and preparation of process. 

For further assistance on getting your disaster recovery set up, contact Sensibill today on 0800 085 6845. 

Ericsson-LG’s Top Tips on Choosing your UC Deployment Model

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While the discussion around UC today might heavily feature the impending growth of the cloud, it’s important to remember that there are multiple deployment models available for communications. Finding the right comms strategy is far from a one-size-fits-all model, and each deployment strategy comes with its own range of positives and negatives to think about…

To help find more guidance for companies searching for best deployment method, below is some insight shared from Will Morey, the Sales and Marketing Director of Pragma, the UK’s exclusive distributor for Ericsson-LG and the iPECS portfolio.

Ericsson-LG is one of the most innovative unified communication brands available on the market today, providing a proactive approach to offering customers across the globe a broad range of cutting-edge telecommunications and networking services.

What makes Ericsson-LG unique?
Ericsson-LG entered the cloud communications space in the UK approximately three years ago, and they’ve already seen incredible success with their iPECS product.

“We came from the background of being able to offer a complete PBX feature set and functionality through a cloud platform, and we believe that’s a huge differentiator for us against other players in the market right now.”

The other thing that helps to make Ericsson-LG stand out is the fact that they can deliver their services across any deployment model, ranging from on-premises to a multi-tenant cloud environment or a single virtualised instance.

“Whatever you choose, you get the same features and functionality. That means that instead of pushing a customer down a particular route, we can focus on offering the right solution for the right customer.”

Do You Think There’s an ‘Ultimate’ Deployment Model?
One of the things that set Ericsson-LG apart in the market right now is the fact that they have an incredibly flexible portfolio in terms of their deployment model. Partners can host the system, or Ericsson-LG can host it for them. Ericsson-LG has multi-tenanted solutions, virtual service provider systems, and full-service provider solutions too. So, does Will see a ‘holy grail’ deployment model for the comms section, or not?

“It’s really the choice that matters. There are so many people out there who would say that cloud is the only way to go, but there are plenty of customers who still want to continue having an on-premises PBX. However, they also want to know that they have the option to move in the future, without worrying about their iPECS investment. We can offer that path to migration.”

Do You Think a Gradual Migration is Best?
For many companies today, the idea of moving suddenly to the cloud is enough to fill them with a sense of dread. After all, there’s a lot of changes involved in embracing the cloud, from adjusting billing cycles, to switching out cash flow. It seems that the staged approach to moving to a cloud UC model is the easiest option for many. Will says:

“It’s about evolution, not revolution in our re-sellers. With the iPECS product, the team simply goes out and sells the features, functionality, and the iPECS brand promise. Re-sellers offer companies exactly what they need – whether it’s an on-premises PBX, in the cloud, or anything else. This enables re-sellers to add a significant amount of value by tailoring a communication solution for each customer.

There’s been a concern in the industry for a while now that service providers are going to step over re-sellers in the delivery of communication services. However, we believe that re-sellers are important for that customisation element.”

Do You See Any Specific Trends in Deployment Models?
Sometimes, the claims about how quickly UC is moving to the cloud can be difficult to believe. So, have Ericsson-LG has seen any specific deployment changes in recent years? Will says:

“We’re probably running at about a 60/40 split right now, favouring on-premises. We see that continuing to evolve over time, and we should see a 50/50 deployment share in 2020. However, we also absolutely believe in the future of our on-premises products. We think that on-premises will continue to play a significant role in the telephony experience. There are still plenty of decision makers who want access to a technology that’s entirely in their control.”

When it comes to cost of ownership, Will noted that you could make the case either way for whether on-premises, cloud, or virtualised deployments are the best value. While cloud seems more beneficial in the short-term, many people spread the cost of their on-premises deployment out over several years. Importantly, Ericsson-LG offers the same great experience regardless of which option their customer chooses.

“We’ve shaped iPECS, so the functionality, features, and interface are all consistent. The operating environments feel the same, so you get a great experience all around.”

What Are your Top Tips for UC Buyers?
Finally, Will shares his top tips for what UC buyers or telephony customers should think about when they embrace a new telephony platform. He says:

“The top thing for me would be that telephony buyers need to focus on the functionality and features you require before you start exploring how it’s going to be delivered. There are plenty of people out there trying to sell cloud, but the truth is that the end-user wants to see the impact that taking UC into their business model can bring – it doesn’t really matter what the deployment model is.”

For re-sellers, Will believes that it’s not the delivery model that’s going to have an impact on Return On Investment, but the features you can offer. 

Great reasons why partners should work with Sensibill

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Here’s a few reasons why partners should work with Sensibill…

Sensibill are an ambitious and unique company

Although many of our team have worked in the telecoms industry for many years, Sensibill is still in it’s infancy. And with youth comes energy, ambition and determination to become the best product and services provider in the industry. Our initial years in business have already seen phenomenal developments in our partner support programme as well as the introduction of a vast array of new solutions to enable re-sellers to offer their end customers the very latest in communications technology. Our hunger and determination continues into the new year and beyond.

Sensibill are friendly and approachable, and put our partners at the heart of everything we do

At Sensibill, our number one objective is to give our partners the very best experience that we can. We take time to get to know all of our partner contacts and invest time to develop successful long-term relationships.

The Sensibill team are friendly and approachable and are always happy to help. Nothing is too much trouble and we pride ourselves on always going the extra mile to ensure our partners succeed.

Sensibill  offer outstanding support and flexibility

Sensibill completely understand that every re-seller is different and has different objectives and requirements for their business. We are therefore proud to offer flexibility in everything we do and be able to offer tailored packages of solutions and support. Whether a partner needs additional focus on marketing support, sales support or technical training, we can tailor our packages accordingly.

In addition, Sensibill offer outstanding levels of support. We are privileged to have an incredibly knowledgeable and experienced Account Manager who takes time to listen and understand our partner’s needs.

Sensibill offer competitive and value-added solutions

During our first few years of business, we’ve been incredibly busy at growing and developing our product portfolio. By forming partnerships and close relationships with our suppliers, we’re able to offer our re-sellers partners first class solutions at very competitive prices.

We also take time to make sure our solutions add real value to our partners and strive to offer complete end-to-end solutions that really help our partners succeed.

To find out more about Sensibill and our partner programme, visit or call 0800 085 6845

Why selling hosted telephony is good business

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With over 70% of UK businesses now estimated to be using Voice over Internet Protocol (VoIP) and more than 3 million ISDN users expected to come online over the next 5-10 years, there’s never been a better time for telecoms re-sellers to get involved. The market is rapidly growing and there’s a huge opportunity for re-sellers to grow their revenues by offering hosted telephony solutions.

But how do re-sellers get started and how can they convince their customers to embrace this new technology?

Selling hosted telephony really is as easy as 1-2-3. It’s a ‘no-brainer’ for customers (as they say) as the benefits are abundant.

Cost savings are the biggest point to highlight with huge savings to be made on business phone calls. As calls are made and received over the internet, call rates are much lower than those incurred from traditional PBX systems, and in many cases, calls are absolutely free.

There are also a substantial savings to be made on equipment and hardware costs. With hosted telephony solutions, the system is held and managed in the ‘Cloud’ so there’s no need for customers to invest vast capital costs.

Hosted telephony solutions also help customers to improve business efficiency. The ability to re-route calls to a mobile phone and the option of ‘one number anywhere’ enables seamless flexible working.

So how do re-sellers get started selling these solutions? Well, that’s easy too…

Sensibill, are experts in hosted telephony and offer an unrivalled package of support for re-sellers. From product training to sales support, full provisioning and deployment services, Sensibill are committed to supporting their re-seller partners every step of the way.

Call 0800 085 6845 to find out more about selling hosted telephony solutions with Sensibill today.


Caspian House, Timothy’s Bridge Road,
Stratford-upon-Avon, Warwickshire CV37 9NR


Telephone: 0800 085 6845